There are quite a few useful methods available in our API which can be used by a reputation management app to get guest details. Various scenarios are possible. We've identified most commonly used methods.
Pre-arrival guest communication
In-house guest communication
Post-departure guest communication
- A guest is scheduled to depart on a specific date. To get guest and reservation data of departing guests use getReservations with parameters
checkedOutToTo get reservations/guests that have been checked out add parameter
- You may also subscribe to our Webhooks to receive a notification when a reservation changes thatus to checked_out.