Myfrontdesk has a basic housekeeping functionality. Your integration might be a great complimentary tool. Read our Housekeeping Module Overview and Housekeeping Inspection Filters articles to learn about the existing functionality in our system.
Initial pull
Initially, you might need to pull a list of rooms to create or map them to the rooms in your system. For that you'll use /getRoomTypes and /getRooms. Rooms are nested under room types.
To get the list of rooms from which guests have departed use /getReservations with parameter checkedOutFrom and checkedOutTo.
Change the housekeeping status
Housekeeping status of each room in myfrontdesk can be fetched with /getHousekeepingStatus. When the room has been cleaned use /postHousekeepingStatus to change the status in myfrontdesk.
In case you'd like to post a e.g. housekeeper's note to a myfrontdesk reservation use /postReservationNote.
Manage housekeepers
You are free to manage housekeepers in myfrontdesk. To see them use /getHousekeepers, to create a new one use /postHousekeeper and to update an existing housekeeper use /putHousekeeper.
Use /postHousekeepingAssignment to assign rooms to an existing housekeeper.
We also offer a list of myfrontdesk users which enables you to create identical user list in your system. To pull the user list with their assigned roles you may use /getUsers.
Important!
Cloudbeds product has some of it's functionality sold separately. Using housekeeping calls requires housekeeping functionality to be enabled in myfrontdesk account. Please make sure to add a message in your product and support article that will inform users about this.
You can use a text like this:
Reach out to support@cloudbeds.com and request Housekeeping Add-on to be enabled in your myfrontdesk account.
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FAQ
Floor set up is not available in myfrontdesk PMS and therefore it's not available in the API.
Parameter roomName is the equivalent of what hospitality staff would refer to as "room number". This field is editable in myfrontdesk and can be a string of characters.
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