Myfrontdesk has a basic housekeeping functionality. Your integration might be a great complimentary tool. Read our Housekeeping Module Overview and Housekeeping Inspection Filters articles to learn about the existing functionality in our system.
Initial pull
(*) Mandatory requirements for Housekeeping / Task Management functionality certification.
Initially, you will need to pull a list of rooms to create or map them to the rooms in your system. For that you'll use /getRoomTypes and /getRooms. Rooms are nested under room types. *
/getReservations to fetch Confirmed reservations with their planned check-in date and time. Within this call you can find useful information such as guest and room details. *
/getReservation to get the estimatedArrivalTime *
/getReservationNotes for reservations notes which may contain the special request *
Change the housekeeping status
Housekeeping status of each room in myfrontdesk can be fetched with /getHousekeepingStatus. When the room has been cleaned use /postHousekeepingStatus to change the status in myfrontdesk. *
Any relevant note/information for the FO team e.g. housekeeper's note should be posted to myfrontdesk by using /postReservationNote. *
If your housekeeping app supports minibar charges, those items should be posted back to myfrontdesk, please see "Upsell items and services" under Upsell blueprint. *
(*) Mandatory requirements for Housekeeping / Task Management functionality certification.
Manage housekeepers (Optional)
You are free to manage housekeepers in myfrontdesk. To see them use /getHousekeepers, to create a new one use /postHousekeeper and to update an existing housekeeper use /putHousekeeper.
Use /postHousekeepingAssignment to assign rooms to an existing housekeeper.
We also offer a list of myfrontdesk users which enables you to create identical user list in your system. To pull the user list with their assigned roles you may use /getUsers.
Note:
Using housekeeping calls requires housekeeping functionality to be enabled in myfrontdesk account. This is included in the Premier package which is a requirement for a property to get access to Marketplace in order to integrate with your housekeeping/task management app. In the unlikely event that a property does not have access to the housekeeping functionality on myfrontdesk please reach out to us for assistance integrations@cloudbeds.com
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FAQ
Floor set up is not available in myfrontdesk PMS and therefore it's not available in the API.
Parameter roomName is the equivalent of what hospitality staff would refer to as "room number". This field is editable in myfrontdesk and can be a string of characters.
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