Door Locks

Use /getReservations to fetch any existing future reservations. You must subscribe to our webhooks to receive subsequent new reservations and reservation change updates. *

Send Checkin Door Lock Codes to myfrontdesk via CustomField, ReservationNote or via email to the guest.*

Use /postCustomField (with parameter applyTo=reservation) to create a custom field in a property. Then you can post door codes into a reservation or update them in case of any changes with /putReservation. If multiple rooms are in a single reservation, you can update all door codes at the reservation level.

Note that custom fields are editable by the myfrontdesk users.

An alternative method of providing reception with the door code is by using /postReservationNote method. At the moment notes can't be fetched, updated or deleted via API.

Use putReservation with status: checked_in to check in a guest.*

(*)Door Lock feature certification mandatory requirements.

Optional: You can use /postEmailTemplate to create an email template with the same custom field. Myfrondesk will send out the email to the guest. You can use the /postEmailShedule to schedule the template either based on the reservation status change or a date.
Example: To schedule an email for the date of arrival set the parameter days to 0 and the parameter event to before_check_in.

Note: Use getEmailShedule and getEmailTemplate to create the validation that prevents your app from creating multiple templates/schedules for the same properties.

Use putReservation with status: checked_in to check in a guest.*

Checking out a guest is currently possible only when there is no open balance, use getReservationInvoiceInformation  to confirm that the reservation has been fully paid to be able to proceed with updating the reservation status to checked_out.