November/December 2018

We have a shiny new feature to help streamline guest communications. You can now create email templates through our API using two new methods: postEmailTemplate and postEmailSchedule. The template is customizable, supporting multiple languages, custom HTML/CSS, and utilizing a variety of useful shortcodes that pull data from guest details and reservations. Furthermore, a template can be scheduled to be sent based on conditions like the date or reservation status.

If you’d like to implement email templates, let us know and we’ll enable this useful new feature in your partner test account.

Want more flexibility for making updates on an existing reservation? Our new putReservation method allows for several update options on an existing reservation. Most importantly, you can now add or replace a room type and therefore offer room upgrades through your app.

Note that if you’re planning to implement this feature, please let us know first and make sure to keep your app’s support article up to date. You may also need to re-authenticate your app with current users to request additional permissions.

• The default timezone of tech partner accounts is now UTC.
• We’ve added a second user role that restricts access to the App Details page. You can use this more limited user role to share their Cloudbeds partner accounts with employees with employees of different security levels while also keeping their app’s connection settings secure.