App Integration PBX / Hotspot / TV (And other Systems)
- Use getReservations with parameters
status
orCheckInFrom
/CheckInTo
andCheckOutFrom
/CheckOutTo
to get reservations for your specific purpose. e.g. Today's arrivals, today's departures.* - Use postCustomItem with
reservationID
/subreservationID
parameter to post a charge for an item into myfrontdesk reservation for the any of the below systems in use. *
(*) App Integration Category Certification Mandatory Requirements.
- To post a reservation note use postReservationNote to record a reference related to the guest. (Optional)
PBX / Hotspot / TV (And other Systems) Use cases
- PBX: Pull reservations and guest details for the purpose of using the telephone, all calls made are posted into the PMS with corresponding charges for billing at checkout.
- Hotspot: Access to captive portal and internet charges to be posted to Cloudbeds folio for billing at checkout.
- TV: Welcome message based on guest name and language, TV charges are added to Cloubeds folio for billing at checkout.
- Noise and Occupancy Monitoring: Pull reservations and guest details for the purpose of sending warnings to the guest.
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